Of Bad Customer Service...

Since, apparently, I am not allowed to post a review regarding my recent experiences on the website of the company I ordered the kid's Christmas presents from, you get my rant. No, I'm not going to name the company names, but I need to get this off of my chest.
I've told you most of the experience - a long wait to talk to a very nice woman at the post office who gave me all of the information I needed and advised me of what steps I would need to take to resolve the issue (She was very nice and so helpful), long distance phone calls to New York to speak to a disgruntled and uncaring post office manager who acted like I was the lowest common denominator, multiple emails to the overseas seller to advise them they shipped to the wrong address, only to have it argued by them, and finally speaking to the company whose website I placed the order on (after 30 minutes on hold) and feeling like things were going to be okay only to have them refund my money. They then told me to reorder my items, except now they're more expensive.
More emails - me asking why my money was refunded when I specifically asked for my order. The seller telling me I agreed to the refund. The company blaming the seller. The seller blaming the company. No resolution from either, except the company did offer me a coupon - only I couldn't use it to reorder the items. What?
So, I wrote a review. I didn't name call, I wasn't mean, I was honest and simply explained my experience.
My return email from the seller was that it was the companies fault, but that they were sorry my money was refunded when I only wanted my product. No apology for the initial screw up on their part where the goods I paid for were delivered free of charge to some dude in Brooklyn. And I spoke to the same customer service rep I had been emailing with from the beginning.
I received an email from the company telling me my review breached their policies and that they made the decision to refund my money because the items shipped from overseas and it would take a while to receive. But I could reorder if I still needed the items. What kind of sense does that make?
I let it sit for a little while as I gathered my thoughts. When I responded I was polite, but to the point. I asked how an honest review of my experience was against policy? (Noting that the other negative reviews posted by other people had been taken down) I told her they're lack of caring of my situation, their zero attempt to make things right, and their refusal to allow my review really proved that they cared more about their reputation and the reputation of their seller than their customers and that I would never be ordering from them again.
But, damn, I'm still mad.
Of course, they haven't responded. They probably won't. I don't care. I don't want anything from them. The only thing I did want was my product and good customer service. As a former customer service agent, I am appalled and angry. I would never treat my customers this way. Maybe that's what has me most upset. I was damned good at what I did. I worked hard to make sure each of my customers felt like they were my favorite and, for the most part, it was successful. (Ha! A little psyche eval there!)
Anyway.
>steps off soapbox<
/rant
Behave!
Updated to add: I just received a response to my email. It said nothing. They are sorry I was unhappy, but not sorry they didn't provide better service. Argh!

Three Strikes, Making Progress, and Stupid Things I Do...

Remember when I posted about the rude clerk on her cell phone? I stopped there today to get gas and let's just say I'll never stop there again. First, they charge ten cents a gallon more if you use a card. Really? No one does that anymore. Second, the rude clerk. Third, and this one is totally on me - I had some kind of brain moment or something and couldn't seem to get my truck parked on the proper side to actually put fuel into it. And, of course, the place was packed so everyone inside saw my shame. The first two things are enough to cause me to never go back there. The third is just icing on the cake. (Number three also ties into the last part of this post...)
***
I'm doing well with my edits. I finished one pass last night and must go back for a major one before I read through it one more time and send to my trusty crit partners. While doing these edits I alternate between absolute love for the story and feeling like I suck something nasty. It's exhausting. The eye strain I've been dealing with this week does not help. At all. If my eye isn't twitching, then I feel blind, and I have a headache. Yes, I know the logical thing to do would be to take a break and give my eyes a chance to rest, but I must get this done. Must. There is only a little over two weeks before my next meeting and I made my goal rather steep this month. So...no break for me.
***
Stupid things I do...I know the only reason you're still reading is because you had to know what I have done.
The gas thing is one of them. I felt about two inches tall. I've been driving my truck and putting gas in for something like ten years now!
I was using the blender and instead of shutting it off to add more ingredients, I let it run. As a result, I am now sticky and smell like pineapples. The truly sad thing is that there is no liquor involved.
This morning I found an empty water jug in the fridge. Totally me since I was the last one to go to bed and had filled my water glass right before I went up.
I took that man I live with's vitamin by mistake. No harm done, and hey, my prostate feels great.
Usually I write the bills out Thursday or Friday and mail them the day after. Except this week. I forgot to stick them in the mail. They're still sitting beside the printer. Must remember to put them in the mail tomorrow.
Okay...that's enough stupid me. And yes, everything happened this week. I don't know. It's really been a weird week so far and it's only Wednesday! Yikes!
That is all.
Behave!